Stayokay Reviews
Stayokay Customer Reviews (6)
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Stayokay Customer’s Q&A
Stayokay FAQs
About Stayokay.com Payment Method?
Stayokay.com offers various safe and quick payment options. All hostels are cashless and do not accept cash money. Payments can be made with debit or credit card (Visa, Mastercard and American Express). The website accepts the following payment methods: Visa (debit/credit/Electron), Mastercard, American Express, Carte Bancaire, iDEAL, Giropay, and PayPal. Additionally, a Stayokay Gift Voucher can be redeemed online. Please note, the options shown may differ depending on the country from which you're visiting the website. When booking accommodation in the Netherlands, you usually need to pay a tourist tax. This is a tax that a municipality can levy to help pay for facilities that a tourist enjoys during their visit. The tourist tax is often different in each town or city. That's why some of the hostels have a higher tax than others. The rates are per person per night, unless stated otherwise. Paying on Stayokay.com is fast and safe.
Stayokay.com Return Policy?
Stayokay.com has a cancellation policy. In case of cancellations, the amount to which a customer is entitled according to the cancellation policy will be refunded within 3 to 5 working days. However, when canceling a non-flex booking, customers are not entitled to a refund. Customers can cancel their booking by entering the reservation number and email address used to make the booking. Only online bookings made via the Stayokay website can be cancelled. If a customer (partially) paid for the booking with a gift voucher, they can send an email to info@stayokay.com to get the amount of the gift voucher back (on the voucher).
As for the shipping policy, Stayokay.com does not seem to have a traditional shipping policy as it is a hostel booking service, not a physical goods retailer. However, they do offer some additional services. For example, customers can add extras with their booking to complete their stay, such as a towel or dinner. They also offer a free cancellation service. Customers can cancel for free until 3 p.m. the day before arrival (except for non-flex bookings).
Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Stayokay.com website or contact their customer service directly.
About Stayokay.com Prices and Cost?
On Stayokay.com, the best prices are always guaranteed, along with a few extras that are exclusive to the site. These include free cancellation until 3 p.m. the day before arrival (except for non-flex bookings), exclusive deals & offers, and a larger selection of room types and availability. Extras can be added to the booking to complete the stay, such as a towel or dinner. There are also discounts available, including a 10% discount for bookings with the HI membership card at Stayokay hostels and HI hostels around the world, and a child discount on overnight stays and dinner buffet. The site offers a variety of room types, including family rooms that can accommodate up to 6 people, with 2 lower beds, 1 or 2 bunk beds, and a private bathroom. Towels, soap & shampoo are included in these rooms. Special offers are available throughout the year, so it's worth keeping an eye on the site for these. The site also offers last minute deals and an Early Bird Discount until the end of 2024. There are 20 unique locations throughout the Netherlands, so there's always a Stayokay nearby. The site has been serving local and international guests for 90 years, providing them with new adventures and experiences.
About Stayokay.com Popular Products and Services?
Stayokay.com offers a variety of room types and services. Private Rooms provide a personal space with an en-suite bathroom and can accommodate up to 6 beds. Family Rooms are designed for up to 6 people, featuring 2 lower beds, 1 or 2 bunk beds, and a private bathroom. Comfort Rooms offer a bit more luxury with two standalone beds and a private bathroom. The Wikkelhouse is a unique offering, a tiny house made from recyclable cardboard, fully equipped for up to 4 people. Theme Rooms provide a unique experience with their special decorations. Shared Rooms are available for those who enjoy socializing and meeting travelers from around the world. In addition to room offerings, Stayokay.com provides a Free Cancellation policy, exclusive deals & offers, and the ability to add extras to your booking. They also offer a Member Discount and a Kids Discount. Stayokay.com is committed to sustainability, aiming to reduce residual waste and food waste, and striving to be climate neutral by 2050.
What is the Stayokay Card?
The Stayokay Card is a membership card offered by Stayokay, a founding member of Hostelling International, the largest hostel network in the world. This card offers numerous benefits to its holders. If you are a member of Hostelling International or one of the hostel associations who are a partner of HI Hostels, you'll receive a 10% discount in all of the Stayokay hostels in the Netherlands. The discount is valid on your overnight stay and at the bar in the hostels. Please note, the 10% discount can only be applied on bookings directly made at Stayokay.com (not via external booking websites like Booking.com). If you're planning to visit a few hostels in the Netherlands or abroad, a membership card is a great deal. You can buy the Stayokay card in the Netherlands or in your own country by contacting your local Youth Hostel Association or directly from Hostelling International. Full terms and conditions of the Stayokay Card can be found on their website. If you often stay at Stayokay or at HI hostels abroad, then the Member Card is a great deal for you.
How can I book directly on Stayokay.com?
To book directly on Stayokay.com, follow these steps:
- Visit the Stayokay.com website.
- Choose the desired hostel and room type from the available options.
- Select the dates for the stay.
- If available, add any extras like towels or dinner to the booking.
- If a HI membership card is available, use it to get a 10% discount on the stay.
- Complete the booking process by providing the necessary details and making the payment.
Remember, bookings made on Stayokay.com can be cancelled for free until 3 p.m. the day before arrival, except for non-flex bookings. Also, the website assures the best price and offers exclusive deals & offers. It's also the place to find the largest selection of room types and availability. Happy booking!
What are the sustainability initiatives of Stayokay?
Stayokay is committed to sustainability and has implemented several initiatives. The organization aims to have 50% less residual waste by 2030 and is striving for 50% less food waste. They also have the ambition to be completely climate neutral by 2050. To achieve these goals, Stayokay is working with four sustainability themes: Mission Zero, Close the Loop, We love H2O, and Feel Good.
Under the Mission Zero theme, Stayokay is aiming to be climate neutral by 2050. They are taking various measures in their hostels to save energy, such as using energy-efficient equipment and LED lighting, insulating their buildings, and inspiring guests to be energy-conscious. They have already reduced their carbon footprint by 40% compared to five years ago.
The Close the Loop theme focuses on reducing and separating waste. Stayokay is also committed to sustainable mobility, providing charging stations for electric cars and encouraging guests to use bicycles and public transport.
Under the We love H2O theme, Stayokay is making efforts to conserve water.
The Feel Good theme is about creating a positive and sustainable experience for guests. Stayokay offers sustainable group activities and encourages guests to fill their backpacks with experiences, not things.
All Stayokay properties now run on 100% renewable energy, and some of them have solar panels installed. Guests are given the option to compensate for their CO2 emissions by paying an extra fee during their stay. Stayokay also purchases 100% sustainably generated energy and green gas for all hostels.
Stayokay's sustainability initiatives have been well received, with guests giving an average score of 8.0 for sustainability. These initiatives show Stayokay's commitment to sustainable development goals, a better planet, and a relaxed stay for their guests.